Refund Policy

Right of withdrawal for consumers and sample withdrawal form

a) Right of withdrawal for consumers

Consumers - i.e. any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed - can revoke their contractual declaration for paid contracts under the following conditions:

Refund Policy

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

In order to exercise your right of withdrawal, you must contact us (Haratech Limited Liability Company, Dillingerstr. 6, 89415 Lauingen, phone: +49 (0) 1713181973, fax: +49 (0) 32226881708 e-mail: [email protected]) by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you withdraw from this contract, we will reimburse all payments we have received from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us, cheapest Standard have), and repay immediately latest within fourteen days from the date on which the notification has been received about your cancellation of this contract with us. For this repayment, we use the same method of payment that you used in the original transaction, unless you explicitly agreed otherwise; in any case you will be charged fees for this repayment.

We may refuse to refund until we have received the goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This period shall be deemed to have been observed if you dispatch the goods before the expiry of the period of fourteen days.

They bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

b) Model withdrawal form

Cancellation Form

(If you want to cancel the contract, please fill out this form and send it back.)

- To (Haratech Limited Liability Company, Dillingerstr. 6, 89415 Lauingen, Fax: +49 (0) 32226881708 E-Mail: [email protected])

- I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):

- Ordered on (*) / received on (*)

- Name / consumer (s)

- Address of the / consumer (s)

- Signature of / consumer (s) (only with message on paper)

- date

________________________

(*) Delete where inapplicable.

1. Link to the website for online dispute resolution (ODR).

link: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show

Contact email address for online dispute resolution.

Email: [email protected]